Wild Arrow Boutique

Returns

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Returns

Returns Policy – Wild Arrow Boutique

  • Returns Policy – Wild Arrow Boutique

    We totally get it — sometimes a style just doesn’t quite fit or feel right. No stress — we’ve got your back with a simple returns process to keep things easy.

    Returns & Exchanges (On-line Only)

    You have 14 days from the date of purchase to return your item. After that, we can’t offer a refund or exchange — time flies, we know!

    To be eligible for a return:

    • Item must be unused, in original condition and packaging, unaltered, unwashed and with their tags attached
    • Void of any make-up, fake tan or odour/scents, wear, or damage
    • Return shipping is at your expense unless the item is faulty
    • For health and hygiene reasons, we do not accept returns on accessories (including earrings, necklaces, hats, candles, bags and clutches)
    • Sorry — All sale items, stock clearance items, gift cards are non-returnable
    • Exchanges – we do not offer direct exchanges as we cannot hold stock but do offer a store credit voucher for you to re-use on your new size/colour purchase 

  • Return Address:

    Wild Arrow Boutique
    Shop 6, 43 Wood Street
    Mackay
    QLD 4740

    Include this information with your returned product:

    • Name & Return Address
    • Copy of Original receipt that came with your order as proof of purchase

 

Refunds

We are not required to provide a refund if you change your mind or make the wrong selection.

Refunds will only be processed if the item has been deemed faulty by Wild Arrow Boutique.

Shipping Info

  • You’ll need to cover the return postage
  • Shipping costs are non-refundable
  • For returns over $75, we recommend tracked shipping or insurance — just to be safe!

Ok, that’s our return and refund policy covered. We hope you never have to use it and love everything, but if you do, we’ll do our best to make the return process quick and fuss-free.

Happy shopping!